To improve the online ticket payment service, EVA Air's official website and EVA Air app will temporarily suspend iDEAL payment functionality from 01:00 to 03:00 (GMT+8) on July 17, 2025 (Taipei time).

Effective March 01, 2025, to ensure flight safety, the use and charging of power banks and spare lithium batteries will be prohibited throughout the flight.

Starting from 24 June 2025, EVA Airways at Hong Kong International Airport will close check-in counters punctually 60 minutes prior to the scheduled departure time to ensure passengers have a reliable airport experience.

To prevent Mpox (monkeypox) transmission, all passenger travelling to Indonesia are required to complete SATUSEHAT Health Pass and present the QR code upon arrival.

Referring to an announcement from Star Alliance, Scandinavian Airlines (SK) will exit the Star Alliance effective September 1, 2024. The frequent flyer program partnership between EVA Air and SK will end on September 1, 2024.