SKYTRAX, an airline and airport review and ranking site, unveiled its “2024 Global Airline Awards” at the Fairmont Windsor Park on Monday, 24 June, 2024. EVA Air President Clay Sun attended on behalf of EVA and accepted 16 of the airline’s awards, including 8th place ranking among the “World's Top 10 Best Airlines” and first for “Best Premium Economy Class Airline Catering” and “Best Premium Economy Class Onboard Catering in Asia” EVA also earned distinction as one of only 10 SKYTRAX’s Five-Star Airlines for nine consecutive years.

EVA Air is set to launch a significant upgrade to its in-flight Wi-Fi service this July, offering complimentary access to “Infinity MileageLands” members across all cabin classes. Passengers can enjoy seamless connectivity when the aircraft reaches 10,000 feet cruising altitude. To promote this upgrade, EVA Air plans to roll out a limited-time summer promotion, from July 1 to September 30, 2025, allowing all passengers—members and non-members alike—onboard Wi-Fi equipped aircraft (Boeing 777-300ER, Boeing 787, and Airbus A330-300) to enjoy free unlimited web browsing Wi-Fi service.

EVA Air, in collaboration with Evergreen Air Cargo Services Corp. and Trade-Van Information Services Co., has successfully completed the pilot program of the International Air Transport Association’s (IATA) ONE Record standard, becoming the first airline in Taiwan to adopt this new framework. ONE Record is IATA’s next-generation digital standard for air cargo, utilizing Application Programming Interface (API) technology to enable real-time, secure data exchange across the global supply chain. This advancement not only enhances logistics transparency and operational efficiency but also significantly reduces paper-based documentation and carbon dioxide emissions, laying the foundation for the digital transformation and sustainable development of the air cargo industry.

EVA Air unveiled its fourth-generation Premium Economy Class seats with an industry-leading seat pitch of 42 inches. It was presented today during the “Focus on Evolution: Taking Off with Heart” launch event at Evergreen Aviation Technologies Corporation’s No. 4 Hangar. Presided over by EVA Air President Clay Sun, the event showcased the airline’s latest seat design.

EVA Air, together with Evergreen Airline Services and Evergreen Air Cargo Services, has been certified the Center of Excellence for Independent Validators (CEIV) Lithium Batteries certification by the International Air Transport Association (IATA). This recognition makes EVA Air the first airline in Taiwan to achieve dual certification for passenger and cargo operations, highlighting its professional expertise and operational excellence across both sectors. It also shows the airline’s steadfast commitment to aviation safety.

EVA Air has officially launched its 24/7 customer service, offering around-the-clock support exclusively in Chinese and English. This makes EVA Air the first airline in Taiwan to provide this innovative service. Passengers can call their local EVA Air customer service line anytime for assistance in Chinese or English while existing support in local languages will continue to be available during regular service hours. For further details on EVA Air’s global service network, please visit www.evaair.com.

EVA Air and Airbus have embarked on a collaborative effort aimed at increasing SAF development and adoption in the airline’s operations.