Introduction de Fare Family

Fare Family

Wanna travel? YOU make the decision! Try EVA Fare Family

Effective 05 March 2019, EVA Air will launch new Fare Family, which will enable you to choose the fares most suited to your travel needs.

Fare conditions will remain the same for tickets purchased before 05 March 2019. For reservation changes, please visit our FAQ. If you are an Infinity MileageLands member, please click Member New Benefits for more information.

The Fare Family is only available for international flights operated by EVA Air/UNI Air. If your itinerary involves one of our airline partners, please refer to the fare conditions at the time of purchase.

You can easily choose a Fare Family from the following types.

Fare Family Types

Economy Class
Fare FamilyFare Family Types

Discount

Basic

Standard

Plus

Features

Easy on the wallet! Easy travel

The fare is just right for you

EVA Classic

Value combos

Great flexibility

Maximizing miles

Earn Infinity MileageLands Miles0%50%75%100%
Free-Checked Baggage Allowance (Note 1)

By piece 1pc/23kg

By weight 20kg

By piece 2pcs/23kg each

By weight 30kg

By piece 2pcs/23kg each

By weight 30kg

By piece 2pcs/23kg each

By weight 35kg

Seat Selection (Note 2)ChargeableChargeable

Standard Seats

Complimentary

Standard Seats and Preferred Seats

Complimentary

Upgrade with MilesNot allowedNot allowedAllowedAllowed
Change fee (Note 3)ChargeableChargeableChargeableComplimentary
Refund fee (Note 3)Not allowedChargeableChargeableChargeable

No-Show fee (Notes 3 & 4)

ChargeableChargeableChargeableChargeable

Note 1: For more information on baggage, please refer to Baggage Information.

Note 2: Standard Seats and Preferred Seats can be selected for free via online/mobile check-in within 48 hours prior to flight departure. For more information, please refer to Seat Selection.

Note 3: Actual refund, change, and no-show fees may change without notice.

Note 4: Passengers who not cancelling their reservations nor showing up for their flights will be charged for a no-show fee upon ticket reissue or refund.


Premium Economy Class
Fare FamilyFare Family Types

Basic

Standard

Plus

Features

The fare is just right for you

EVA Classic

Value combos

Great flexibility

Maximizing miles

Earn Infinity MileageLands Miles100%115%125%
Free-Checked Baggage Allowance (Note 1)

By piece 2pcs/28kg each

By weight 35kg

By piece 2pcs/28kg each

By weight 35kg

By piece 2pcs/28kg each

By weight 35kg

Seat Selection (Note 2)ChargeableComplimentaryComplimentary
Upgrade with MilesNot allowedAllowedAllowed
Change fee (Note 3)ChargeableChargeableComplimentary
Refund fee (Note 3)ChargeableChargeableChargeable
No-Show fee (Notes 3 & 4)ChargeableChargeableChargeable

Note 1: For more information on baggage, please refer to Baggage Information.

Note 2: Premium Economy Seats can be selected for free via online/mobile check-in within 48 hours prior to flight departure. For more information, please refer to Seat Selection.

Note 3: Actual refund, change, and no-show fees may change without notice.

Note 4: Passengers who not cancelling their reservations nor showing up for their flights will be charged for a no-show fee upon ticket reissue or refund.


Royal Laurel Class/Premium Laurel Class/Business Class
Fare FamilyFare Family Types

Basic

Standard

Plus

Features

The fare is just right for you

EVA Classic

Value combos

Great flexibility

Maximizing miles

Earn Infinity MileageLands Miles125%150%175%
Free-Checked Baggage Allowance (Note 1)

By piece 2pcs/32kg each

By weight 40kg

By piece 2pcs/32kg each

By weight 40kg

By piece 2pcs/32kg each

By weight 40kg

Seat SelectionComplimentaryComplimentaryComplimentary
Upgrade with MilesN/AN/AN/A
Change fee (Note 3)ChargeableChargeableComplimentary
Refund fee (Note 3)ChargeableChargeableChargeable
No-Show fee (Notes 3 & 4)ChargeableChargeableChargeable

Note 1: For more information on baggage, please refer to Baggage Information.

Note 2: Actual refund, change, and no-show fees may change without notice.

Note 3: Passengers who not cancelling their reservations nor showing up for their flights will be charged for a no-show fee upon ticket reissue or refund.


Booking Class Code
CabinFare Family Types

Discount

Basic

Standard

Plus

Royal Laurel Class/Premium Laurel Class/Business ClassN/ADJC
Premium Economy ClassN/APT,LK
Economy ClassAV,W,SQ,H,MB,Y

Every single trip should be rewarding

Earn More Miles, Upgrade with Less Miles

With Infinity MileageLands program, earn Miles faster when you purchase Royal Laurel Class, Premium Laurel Class or Business Class!

Purchase Plus to upgrade with less miles. See Member New Benefits for complete details.


Free-Checked Baggage Allowance

Get an extra 5 kg to a total of 35kg by weight system when purchase Plus in Economy Class. See Baggage Information for complete details.


Seat Selection

Perfect your every single trip, starting with seat selection.

Seat on the plane

EVA Air and UNI Air offer seat selection services. Depending on your chosen type of Fare Family, you can select your preferred seat in advance for free or for a small fee. Spoil yourself with a perfect and comfortable journey.

Royal Laurel Class/Premium Laurel Class/Business Class

Seat selection with a single seat zone.

Seat selection is free for any Fare Family.

Premium Economy Class

Seat selection with a single seat zone.

When travelling on Plus and Standard fare families, passengers may enjoy complimentary advance seat selection. Passengers who purchase Basic may pay a fee to select a seat in advance on our official website, or for free via online/mobile check-in within 48 hours prior to flight departure.

Seat_new_335x444

Economy Class

Seat selection with three seat zones:

  • Extra Legroom Seats

These seats are located in the emergency exit row and offer more legroom. Enjoy a more comfortable journey with the ample legroom offered.

Seats in this zone may be purchased by all Economy Class Fare Family customers. Please note that as the seats are located in the emergency exit row and per flight safety and operational requirements, you must meet certain requirements to be seated in the emergency exit row. Please refer to the Exit Seat Information.

  • Preferred Seats

Seats in this zone are located in the front rows of economy class. We understand that you can't wait to start your trip when you arrive at the destination and want to deplane as soon as possible.

Passengers who purchase Plus may select these seats in advance for free. For remaining product types, you will have the option to select a seat in advance for a fee on our official website, or for free via online/mobile check-in within 48 hours prior to flight departure.

  • Standard Seats

All Economy Class seats not classified as an Extra Legroom Seat or a Preferred Seat are Standard Seats.

Passengers who purchase Plus and Standard may select these seats in advance for free. If you have purchased Basic or Discount, you will have the option to select a seat in advance for a fee on our official website, or for free via online/ mobile check-in within 48 hours prior to flight departure.

To find out more about the seat selection services associated with different fare families, please click Fare Family Types.

*The picture is for illustration only. Please be subject to the actual seat map displayed.

Effective from 05 March 2019, if the Fare Family you have purchased does not include free seat selection, or if you can't select a seat of your preference for free, you can choose to pay the following fee, depending on the Fare Family purchased, to select a seat of your choice in advance.

Effective from 05 March 2019, the fee for Extra Legroom Seats (formerly Exit Seats) on the long-haul flights will be adjusted to USD150. The new seat zones will open for sales on all flights starting from 11 March 2019.

Premium Economy Class

Short-haul routes: $15 USD

Long-haul routes: $40 USD

Economy Class

  • Standard Seats

Short-haul routes: $10 USD

Long-haul routes: $30 USD

  • Preferred Seats

Short-haul routes: $20 USD

Long-haul routes: $50 USD

  • Extra Legroom Seats

Short-haul routes: $45 USD

Long-haul routes: $150 USD


Description:

  1. Seat Selection Fees are charged per passenger, per segment.
  2. Short-haul routes: Between Taiwan and Southeast Asia, Northeast Asia, Hong Kong, Macau, Mainland China.
    Long-haul routes: Between Taiwan and the US, Canada, Europe, Australia, and between Thailand and Europe.
  3. The amount payable may be different due to local currency fluctuations.

Seat selection in advance is available up to 12 hours before flight departure, or you may select seat upon check-in.

I want to select a seat for free:

Please visit the EVA Air official website/EVA Mobile App, an EVA Air reservations center, or the travel agency you purchased your ticket from.

Select a seat for free
Fare Family48 hours prior to flight departure

Within 48 hours prior to flight departure

when online or mobile check-in is available

Royal Laurel Class

Premium Laurel Class

Business Class:

  • Plus
  • Standard
  • Basic
YesYes

Premium Economy Class:

  • Plus
  • Standard

Yes

Yes

Premium Economy Class:

  • Basic

Chargeable

Yes

Economy Class:

  • Plus
  • Standard
Yes (Note 1)Yes (Note 1)

Economy Class:

  • Basic
  • Discount
ChargeableYes (Note 1)

Note 1: All Extra Legroom Seats are chargeable seats. Seat zones that can be selected for free 48 hours prior to flight departure will differ depending on the Fare Family purchased.

I want to select a chargeable seat:

  1. At the time of ticket purchase: Select your chargeable seat and pay along with your purchase via the EVA Air official website/EVA Mobile App.
    After ticket purchase: Select your chargeable seat and pay by visiting Manage Your Trip on the EVA Air official website.
  2. Extra Legroom Seats in Economy Class can be purchased up until 12 hours prior to flight departure. You can also purchase these seats at the airport counter when you check-in.
For bassinet passenger seat selections, please visit an EVA Air reservations center.
  1. Paid seat selections are not transferable to another person.
  2. Changes are limited to the same route and within the same or a lower-priced seat zone. Charges paid or difference will not be refunded.
  3. Seats in Premium Economy Class, as well as Preferred and Standard seats in Economy Class can be changed for free within 48 hours prior to flight departure during online/mobile check-in.
  4. The EVA Air official website and EVA Mobile App only support Extra Legroom Seat changes within the same seat zone up to 48 hours before flight departure. If you need to change your selected seat within 48 hours before flight departure, please contact an EVA Air reservations center or inform our airport staff at check-in. We will try to accommodate your request subject to seat availability at the time.
  5. When there is a change in your itinerary, we cannot guarantee that you will be seated in the seat you had purchased in advance on your original flight. We also cannot guarantee that there will be a seat meeting your requirements for selection on the flight of your new itinerary as seats are subject to the availability at the time of your itinerary change.
  1. Fees are nonrefundable and are valid for the associated ticket of the journey only; this also applies to free seat selection provided as a result of changing to a higher Fare Family, cabin upgrade with miles, and not being able to use the seat selection service you had purchased as a result of EVA Air upgrading you to a superior cabin for operational and aviation safety reasons.
  2. In circumstances where a passenger's seat selection is involuntarily changed, we will do our best to allocate you a seat in the same seat zone. If a replacement seat in the same seat zone cannot be allocated, the passenger is entitled to apply for a refund.
    1. Change or cancellation of an EVA Air/UNI Air flight.
    2. Your seat had to be changed due to aircraft deployment, and safety/security reasons.
    3. A connecting flight operated by EVA Air/UNI Air is missed due to a delay from a previous EVA Air/UNI Air flight.
  3. For any refund requests due to involuntary reasons, please contact EVA Air reservations/ticketing centers.
  1. Chargeable seats are only applicable to EVA Air/UNI Air operated international flights ticketed under EVA Air/UNI Air stock (695/525), and are not applicable to codeshare flights on partner airlines.
  2. All seats offered for advance selection will always be subject to availability at the time of request regardless of whether you need to pay for the seat or not.
  3. Seat selection is not applicable to passengers traveling in a group (booking class code G).
  4. Seat selection charges are paid for the right to select a seat within a specific seat zone of the booked flight. It is not a right to select specific seat numbers or to designate a window or aisle seat. Seat selection is subject to the availability at the time of selection.
  5. Fees are nonrefundable and are valid for the associated ticket of the journey only. The valid period of use is the same as the ticket. The seat selection cannot be transferred to another ticket you had purchased to the same destination.
  6. You can select a chargeable seat, or select a seat for free during online/mobile check-in or at the airport counter. However we cannot guarantee that you and your companions will be seated together.
  7. We currently do not support seat selection payments with Infinity MileageLands miles.
  8. Your Infinity MileageLands membership tier at the time of the seat selection will determine whether you are qualified for the complimentary seat selection. We do not accept refund requests if your membership tier has changed after paying for your seat.
  9. Whether you have selected a seat for free or by paying a fee, please complete check-in at least 1 hour prior to departure. Failure to complete check-in will result in your seat to be released. Seat selection fees will not be refunded.
  10. Passengers who paid for Extra Legroom Seats must meet our safety requirements for exit row seats. We ask that you read the Exit Seat Information before your purchase. Passengers who are ineligible to sit in an Exit Seat will be reassigned to another seat before or during their journey with no refund of any seat selection fees.
  11. For cabin service and flight safety concerns, passengers are not allowed to change to an Extra Legroom Seat after on board.
  12. EVA Air/UNI Air at any time may change the fee to be charged for seat selection. Please refer to the actual amount payable displayed at the time of seat selection.
  13. EVA Air/UNI Air reserves the right to assign passenger seats or reallocate seats at any time due to operational requirements or safety reasons.
  14. EVA Air/UNI Air reserves the right to amend and define the aforementioned terms and conditions at any time without notice.

If you are an Infinity MileageLands Diamond Card, Gold Card, or Silver Card member, EVA Air will provide you free seat selection in designated seat zones depending on your membership tier, regardless of the Fare Family that you have purchased, with the exception of the G fare class for group tickets.Please refer to Member New Benefits.

In compliance with regulations and assure cabin safety, please refer to Exit Seat Information.