Due to the Official Announcement of COVID-19, passengers who hold tickets between straits or international issue by EVA/UNI please follow the Handling Guideline for Cancellation/Schedule Change as bellow.
Passengers holding BR(695)/B7(525) Premium Economy tickets with confirm booking from/to TPE-YVR V.V. A. Ticket issued date: on/before 15MAY, 2020
Before check-in/boarding, passengers are required to submit "Passenger Health Declaration Form" and measure temperature.
According to the regulation of Taiwan Centers for Disease Control (CDC), in response to the continued spread of COVID-19 (coronavirus), EVA Air has taken the following preventive measures to keep our crew and passengers healthy and safe onboard.
Effective from May 5, 2020, EVA Air/UNI Air will adjust seat selection fees as shown in the followings table.
In compliance with the latest instruction by Taiwan’s Central Epidemic Command Center (CECC), EVA Air will suspend all international transit services via Taiwan starting from 00:00 Taipei Standard Time (GMT+8) on March 24 (Tuesday).
EVA Air temporarily suspends our Hello Kitty Jet service from 2020/04/01.
EVA Air does not fly to Wuhan. Nevertheless, we are taking every precaution against the new coronavirus and making every effort to help prevent an epidemic. On all our flights to and from high-risk areas such as Mainland China, Hong Kong and Macau, we require crew members to wear sanitary masks and, after meals when they collect food trays from passengers, use gloves. If crew members on other routes encounter passengers who appear ill or seem to have a virus, they take precautions, wear masks and wash their hands frequently.