Terminal

Terminal 1 (T1) Departure Hall

Check-in-Area (Counter)

Terminal 1 (T1) Departure Hall 1 (31MAR24~23MAY24)

Counters are opened at 07:30 and closed punctually 60 minutes before flight departure.

Telephone

+33-1-4816-4725

Fax

+33-1-4816-4726

Office Opening Hours

06:00~14:30 (Daily)

Location

Star Alliance lounge

• Located in non-Schengen area, Terminal 1, after passing through immigration and security checkpoint on Level 3, take the moving walkway upstairs. Walk to the duty-free shopping area and turn right, continue straight through the duty-free shops until the end. Take the elevator upstairs, and you will arrive at the Star Alliance Lounge.
  
  

Service Hours

• Terminal 1 - 06 :00AM-10 :00PM (Daily)

Facilities

• Free Wi-Fi
• Self-service hot and cold meals counter
• A relaxation area
• Showers
• Our lounge is accessible to passengers with reduced mobility

Services may vary depending on the lounge.

• Baggage through tag to final destination (Must present baggage receipt to transfer counter staff)

• A.Transfer to an international flight operated by another airline such as TK/UA/EI/MS/QR/AT/VR/JJ, please conform the gate number and proceed to the transfer counter (located at gate number 10~58) for check-in.

  B.Transfer to a Schengen country on flights operated by airlines such as LH/SK/FI/LX/A3/4U/LO (Gates 40-68), please pass Immigration and complete your Schengen entry procedures before proceeding to the check-in counters of your connecting airline on the departure floor to check in. Then follow the departure route to your boarding gate for boarding.

• Baggage not through tag to final destination

• Passengers are required to pass through Immigration, Quarantine and Customs, then proceed to airline’s counter for check-in at departure level.

• Baggage through tag to final destination and hold a boarding pass for the connecting flight, you may choose either option A or option B:

• A. Upon arrival at the Terminal 1, go through Immigration and Customs at Terminal 1, then proceed to the departure level at Terminal 1, take the free inter-terminal CDG shuttle (CDGVAL) to Terminal 2.

  B. Upon arrival at the Terminal 1, follow the ‟Transfer" symbol for gates 10-38 and take the free shuttles between terminals CDG shuttle (The shuttle) to the Terminal 2(Transportation time is about 21 minutes).

• Baggage not through tag to final destination or does not hold a boarding pass for the connecting flight:

• Upon arrival at the Terminal 1, please go through Immigration and proceed to the baggage claim area to retrieve your luggage and pass through Customs. Then, take the free inter-terminal CDG shuttle (CDGVAL) to Terminal 2 (Transportation time is about 15 minutes), where you can check in at the counters of your respective airline.

Please pass through Immigration, Quarantine and Customs, then proceed to Terminal 2 TGV Gate.

Service Hours

07:00~24:00 (Daily)

Telephone

+33-1-74370026

Call Center

+33-9-70808816

Ground Handling Hours

• Service Hours: 08:00~17:00 (Daily)
• Telephone: +33-1-74379115